Frequently
asked questions

About ENS

ENS is a managed IT and cybersecurity solutions provider that helps businesses design, deploy, and manage secure cloud, network, and data infrastructures. We deliver end-to-end IT management, from cloud migration and network optimization to disaster recovery and cyber threat protection, enabling companies to operate confidently in a connected world.

Learn more on our About page: https://www.thinkens.com/about

ENS supports organizations in finance, retail, energy, healthcare, education, and manufacturing, delivering secure and compliant IT environments tailored to each sector's needs. Our scalable managed services adapt easily to both growing SMEs and enterprise-level infrastructures.

Explore industry insights on our service page: https:/thinkens.com/services

Managed Cloud Services

Our Managed Cloud Services cover the full lifecycle of your cloud - from design and deployment to continuous optimization, backup, and security. ENS manages your cloud infrastructure across AWS, Azure, Google Cloud, and private clouds, ensuring high availability, performance, and resilience while you focus on your business growth.

Explore more on Managed cloud: https:/thinkens.com/managed-cloud

While cloud hosting only offers virtual servers, managed cloud services include continuous management, monitoring, security updates, and performance tuning. ENS goes beyond hosting - we ensure your workloads are secure, optimized, and fully compliant across your cloud environments.

Learn more on our Managed Cloud page: https:/thinkens.com/managed-cloud

Managed Security & Cyber Defense

ENS delivers comprehensive managed cybersecurity through a 24/7 Security Operations Center (SOC). Our services include Managed Detection & Response (MDR), SIEM monitoring, incident response, vulnerability management, and endpoint & firewall protection, all designed to safeguard your business from evolving cyber threats.

Discover more on our Managed Security page: https:/thinkens.com/managed-security

ENS combines AI-driven threat monitoring, real-time analytics, and expert security teams to detect and neutralize threats before they cause damage. Our SOC operates 24/7, providing rapid response and containment to minimize downtime, data breaches, and financial impact.

Learn more on our Managed SOC page: https://thinkens.com/managed-soc

Network Management

ENS's Managed Network Services ensure your network runs efficiently and securely. We manage all core components, routers, firewalls, Wi-Fi, VPNs, and switches, with proactive monitoring, optimization, and fault resolution to maintain maximum uptime and performance.

Explore more on our Managed Network page: https://thinkens.com/managed-network

Through real-time visibility and analytics, ENS detects and resolves issues before they affect your operations. This proactive approach enhances network reliability, improves application speed, and strengthens your overall user experience.

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Disaster Recovery & Business Continuity

ENS's DRaaS continuously replicates your critical systems and data in a secure cloud environment, ensuring you're always protected. In the event of a system failure or cyber incident, we rapidly restore your operations to maintain business continuity and protect your data integrity.

Explore more on our Disaster Recovery page: https://thinkens.com/disaster-recovery

Traditional backups simply store data, while DRaaS ensures your entire systems ad applications can be quickly restored after an outage or ransomware attack. ENS offers automated failovers, testing, and rapid recovery, helping you minimize downtime and operational disruption.

Learn more on our Backup as a Service page: https://www.thinkens.com/backup-as-service

Integration, Support, and Scalability

Yes. ENS seamlessly integrates with your on-premise, hybrid, or multi-cloud environments using our centralized management tools. This provides unified visibility, consistent performance, and smooth collaboration across all platforms.

Discover more on our Solutions page: https://www.thinkens.com/solutions

ENS managed services are built to scale effortlessly. Whether you're expanding workloads, adding users, or upgrading security, our infrastructure grows with you - without downtime or disruption.

Learn more on our Solutions page: https://www.thinkens.com/solutions

Partnership and Onboarding

Our onboarding begins with a comprehensive technology assessment, followed by a custom roadmap aligned to your goals. We handle deployment, migration, and optimization to ensure a smooth, disruption-free transition with measurable performance results.

Learn more on our Contact page: https://www.thinkens.com/contact-us

ENS provides round-the-clock technical support and customized Service Level Agreements (SLAs) based on your business needs, ensuring reliability, proactive monitoring, and guaranteed service continuity.

Discover more on our Services page: https://www.thinkens.com/services

You can connect with us via the contact us page: https://www.thinkens.com/contact-us or email connect@ens.com . Our team will schedule a free consultation to evaluate your IT, cloud, network, and cybersecurity requirements and recommend tailored solutions.

Visit our Contact page: https://www.thinkens.com/contact-us

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connect@thinkens.com

Whether you’re looking for reliability, security or flexibility, get in touch with us and our team will guide you every step of the way.

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